1. To reset a student's password, go to Gradebook.
2. Click on the name of the student to bring up the Student Information box.
3. Click "Reset Password", then "Reset".
4. The student's password has now been reset to "code".
5. Upon initial sign in with "code", the student will be prompted to change their password.
Is the student using a SSO provider (Classlink, Clever, Google) to sign in and having trouble? Read about this here.